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Development of key performance indicators to evaluate centralized intake for patients with osteoarthritis and rheumatoid arthritis

INTRODUCTION: Centralized intake is integral to healthcare systems to support timely access to appropriate health services. The aim of this study was to develop key performance indicators (KPIs) to evaluate centralized intake systems for patients with osteoarthritis (OA) and rheumatoid arthritis (RA...

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Veröffentlicht in:Arthritis Res Ther
Hauptverfasser: Barber, Claire E., Patel, Jatin N., Woodhouse, Linda, Smith, Christopher, Weiss, Stephen, Homik, Joanne, LeClercq, Sharon, Mosher, Dianne, Christiansen, Tanya, Howden, Jane Squire, Wasylak, Tracy, Greenwood-Lee, James, Emrick, Andrea, Suter, Esther, Kathol, Barb, Khodyakov, Dmitry, Grant, Sean, Campbell-Scherer, Denise, Phillips, Leah, Hendricks, Jennifer, Marshall, Deborah A.
Format: Artigo
Sprache:Inglês
Veröffentlicht: BioMed Central 2015
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Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC4644283/
https://ncbi.nlm.nih.gov/pubmed/26568556
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s13075-015-0843-7
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