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Time, expectation and satisfaction: Patients’ experience at National Hospital Abuja, Nigeria

BACKGROUND: Long patient-clinic encounter time is typical of many hospital general outpatient departments (OPD) in Nigeria. OBJECTIVES: The objectives of our study were to determine the time spent by patients at the service points in the general OPD of the National Hospital Abuja (NHA), to establish...

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Опубликовано в: :Afr J Prim Health Care Fam Med
Главные авторы: Ogunfowokan, Oluwagbenga, Mora, Muhammad
Формат: Artigo
Язык:Inglês
Опубликовано: AOSIS OpenJournals 2012
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Online-ссылка:https://ncbi.nlm.nih.gov/pmc/articles/PMC4565139/
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.4102/phcfm.v4i1.398
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