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D3-3: Differing Quality or Differing Expectations: Should One Adjust for Patient Race/Ethnicity when Assessing Patient Satisfaction?
BACKGROUND/AIMS: The literature indicates Asians rate their health care experience lower than do non-Hispanic whites (NHWs). Cultural norms in rating similar experience may contribute to this, but before any adjustment, one should make sure differing ratings do not reflect true quality differences....
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| Publicado no: | Clin Med Res |
|---|---|
| Main Authors: | , , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Marshfield Clinic
2014
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4453396/ https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3121/cmr.2014.1250.d3-3 |
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