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Analysis of Gap in Service Quality in Drug Addiction Treatment Centers of Kerman, Iran, Using SERVQUAL Model

BACKGROUND: Treatment of drug addicts is one of the main strategies of drug control in Iran. Client satisfaction strongly influences the success of any treatment program. This study aimed to explore the difference between customer expectations and perceptions in drug addiction treatment centers of K...

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Bibliografski detalji
Izdano u:Addict Health
Glavni autori: Naqavi, Mohammad Reza, Refaiee, Raheleh, Baneshi, Mohammad Reza, Nakhaee, Nouzar
Format: Artigo
Jezik:Inglês
Izdano: Kerman University of Medical Sciences 2014
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Online pristup:https://ncbi.nlm.nih.gov/pmc/articles/PMC4354212/
https://ncbi.nlm.nih.gov/pubmed/25984274
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