Customer Satisfaction Survey With Clinical Laboratory and Phlebotomy Services at a Tertiary Care Unit Level

We performed customer satisfaction surveys for physicians and nurses regarding clinical laboratory services, and for outpatients who used phlebotomy services at a tertiary care unit level to evaluate our clinical laboratory and phlebotomy services. Thus, we wish to share our experiences with the cus...

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Detalles Bibliográficos
Autores principales: Koh, Young Rae, Kim, Shine Young, Kim, In Suk, Chang, Chulhun L., Lee, Eun Yup, Son, Han Chul, Kim, Hyung Hoi
Formato: Artigo
Lenguaje:Inglês
Publicado: The Korean Society for Laboratory Medicine 2014
Materias:
Brief Communication
Acceso en línea:https://ncbi.nlm.nih.gov/pmc/articles/PMC4151008/
https://ncbi.nlm.nih.gov/pubmed/25187892
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3343/alm.2014.34.5.380
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