How nurses and their work environment affect patient experiences of the quality of care: a qualitative study

BACKGROUND: Healthcare organisations monitor patient experiences in order to evaluate and improve the quality of care. Because nurses spend a lot of time with patients, they have a major impact on patient experiences. To improve patient experiences of the quality of care, nurses need to know what fa...

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Bibliografiske detaljer
Main Authors: Kieft, Renate AMM, de Brouwer, Brigitte BJM, Francke, Anneke L, Delnoij, Diana MJ
Format: Artigo
Sprog:Inglês
Udgivet: BioMed Central 2014
Fag:
Research Article
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC4064111/
https://ncbi.nlm.nih.gov/pubmed/24923663
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-14-249
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