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From expert-derived user needs to user-perceived ease of use and usefulness: A two-phase mixed-methods evaluation framework

Underspecified user needs and frequent lack of a gold standard reference are typical barriers to technology evaluation. To address this problem, this paper presents a two-phase evaluation framework involving usability experts (phase 1) and end-users (phase 2). In phase 1, a cross-system functionalit...

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Bibliografiska uppgifter
Huvudupphovsmän: Boland, Mary Regina, Rusanov, Alexander, So, Yat, Lopez-Jimenez, Carlos, Busacca, Linda, Steinman, Richard C., Bakken, Suzanne, Bigger, J. Thomas, Weng, Chunhua
Materialtyp: Artigo
Språk:Inglês
Publicerad: 2013
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Länkar:https://ncbi.nlm.nih.gov/pmc/articles/PMC4055529/
https://ncbi.nlm.nih.gov/pubmed/24333875
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.jbi.2013.12.004
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