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Minimizing ED Waiting Times and Improving Patient Flow and Experience of Care

We conducted a pre- and postintervention analysis to assess the impact of a process improvement project at the Cambridge Hospital ED. Through a comprehensive and collaborative process, we reengineered the emergency patient experience from arrival to departure. The ED operational changes have had a s...

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Detalhes bibliográficos
Main Authors: Sayah, Assaad, Rogers, Loni, Devarajan, Karthik, Kingsley-Rocker, Lisa, Lobon, Luis F.
Formato: Artigo
Idioma:Inglês
Publicado em: Hindawi Publishing Corporation 2014
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4009311/
https://ncbi.nlm.nih.gov/pubmed/24829802
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1155/2014/981472
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