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Impact of patient satisfaction ratings on physicians and clinical care
BACKGROUND: Although patient satisfaction ratings often drive positive changes, they may have unintended consequences. OBJECTIVE: The study reported here aimed to evaluate the clinician-perceived effects of patient satisfaction ratings on job satisfaction and clinical care. METHODS: A 26-item survey...
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| Main Authors: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Dove Medical Press
2014
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3979780/ https://ncbi.nlm.nih.gov/pubmed/24729691 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2147/PPA.S59077 |
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