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Brands as Intentional Agents Framework: How Perceived Intentions and Ability Can Map Brand Perception

Building on the Stereotype Content Model, this paper introduces and tests the Brands as Intentional Agents Framework. A growing body of research suggests that consumers have relationships with brands that resemble relations between people. We propose that consumers perceive brands in the same way th...

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Autors principals: Kervyn, Nicolas, Fiske, Susan T., Malone, Chris
Format: Artigo
Idioma:Inglês
Publicat: 2012
Matèries:
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC3882007/
https://ncbi.nlm.nih.gov/pubmed/24403815
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.jcps.2011.09.006
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