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Medical records department and balanced scorecard approach

CONTEXT: The Medical Records Department (MRD) is an important source for evaluating and planning of healthcare services; therefore, hospital managers should improve their performance not only in the short-term but also in the long-term plans. The Balanced Scorecard (BSC) is a tool in the management...

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Detalhes bibliográficos
Main Authors: Ajami, Sima, Ebadsichani, Afsaneh, Tofighi, Shahram, Tavakoli, Nahid
Formato: Artigo
Idioma:Inglês
Publicado em: Medknow Publications & Media Pvt Ltd 2013
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Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3778579/
https://ncbi.nlm.nih.gov/pubmed/24083257
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.4103/2277-9531.107932
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