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Wait time as a driver of overall patient satisfaction in an ophthalmology clinic
PURPOSE: The purpose of this study was to determine whether the actual time patients spend waiting is correlated with overall patient satisfaction scores. METHODS: This was a cross-sectional survey study conducted in an outpatient ophthalmology clinic. The actual time each patient waited to be calle...
Tallennettuna:
| Päätekijät: | , |
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| Aineistotyyppi: | Artigo |
| Kieli: | Inglês |
| Julkaistu: |
Dove Medical Press
2013
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| Aiheet: | |
| Linkit: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3754818/ https://ncbi.nlm.nih.gov/pubmed/23986630 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2147/OPTH.S49382 |
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