Improving Service Quality in Long-term Care Hospitals: National Evaluation on Long-term Care Hospitals and Employees Perception of Quality Dimensions

OBJECTIVES: To investigate predictors for specific dimensions of service quality perceived by hospital employees in long-term care hospitals. METHODS: Data collected from a survey of 298 hospital employees in 18 long-term care hospitals were analysed. Multivariate ordinary least squares regression a...

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Bibliographic Details
Main Authors: Kim, Jinkyung, Han, Woosok
Format: Artigo
Language:Inglês
Published: Korea Centers for Disease Control and Prevention 2012
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Articles
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC3747640/
https://ncbi.nlm.nih.gov/pubmed/24159497
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.phrp.2012.04.005
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