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Information System Success Model for Customer Relationship Management System in Health Promotion Centers

OBJECTIVES: Intensified competitiveness in the healthcare industry has increased the number of healthcare centers and propelled the introduction of customer relationship management (CRM) systems to meet diverse customer demands. This study aimed to develop the information system success model of the...

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Detalhes bibliográficos
Main Authors: Choi, Wona, Rho, Mi Jung, Park, Jiyun, Kim, Kwang-Jum, Kwon, Young Dae, Choi, In Young
Formato: Artigo
Idioma:Inglês
Publicado em: Korean Society of Medical Informatics 2013
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3717434/
https://ncbi.nlm.nih.gov/pubmed/23882416
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.4258/hir.2013.19.2.110
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