Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia

OBJECTIVES: (1) To determine the distribution of formal patient complaints across Australia's medical workforce and (2) to identify characteristics of doctors at high risk of incurring recurrent complaints. METHODS: We assembled a national sample of all 18 907 formal patient complaints filed ag...

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Autors principals: Bismark, Marie M, Spittal, Matthew J, Gurrin, Lyle C, Ward, Michael, Studdert, David M
Format: Artigo
Idioma:Inglês
Publicat: BMJ Publishing Group 2013
Matèries:
Original Research
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC3711360/
https://ncbi.nlm.nih.gov/pubmed/23576774
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjqs-2012-001691
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