Engagement with Automated Patient Monitoring and Self-Management Support Calls: Experience with a Thousand Chronically-Ill Patients

BACKGROUND: Patient self-care support via Interactive Voice Response (IVR) can improve disease management. However little is known about the factors affecting program engagement. METHODS: We compiled data on IVR program engagement for 1,173 patients with: heart failure, depression, diabetes, and can...

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Bibliographic Details
Main Authors: Piette, John D., Rosland, Ann-Marie, Marinec, Nicolle Stec, Striplin, Dana, Bernstein, Steven J., Silveira, Maria J.
Format: Artigo
Language:Inglês
Published: 2013
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Article
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC3711084/
https://ncbi.nlm.nih.gov/pubmed/23222527
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/MLR.0b013e318277ebf8
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