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Patient experience of care in the safety net: Current efforts and challenges

Measuring the patient’s experience of care (PEC) fosters the delivery of patient-centered services and increases health care quality. Most pay-for-performance and public reporting programs focus on care provided to insured populations, excluding the uninsured. Using qualitative research methods, we...

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Detalhes bibliográficos
Main Authors: Zuckerman, Katharine E., Wong, Alicia, Teleki, Stephanie, Edgman-Levitan, Susan
Formato: Artigo
Idioma:Inglês
Publicado em: 2012
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3670776/
https://ncbi.nlm.nih.gov/pubmed/22415288
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/JAC.0b013e31824a58e9
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