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Construct validation of an instrument to measure patient satisfaction with pharmacy services in Nigerian hospitals
BACKGROUND: Patient satisfaction is a multidimensional construct that reflects the type and quality of service provided by healthcare providers, how well it is delivered, and the extent to which the expectations and needs of patients are met. As a performance measure, patient satisfaction has been d...
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| Main Authors: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Makerere Medical School
2012
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3598297/ https://ncbi.nlm.nih.gov/pubmed/23513077 |
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