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Empathic design: Research strategies
This paper explores the role of empathy within new product development from the perspective of human-centred design. The authors have developed a range of empathic design tools and strategies that help to identify authentic human needs. For products and services to be effective, they need to satisfy...
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| Main Authors: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Australasian Medical Journal
2013
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3575059/ https://ncbi.nlm.nih.gov/pubmed/23423953 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.4066/AMJ.2013.1575 |
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