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Physician Empathy and Listening: Associations with Patient Satisfaction and Autonomy

PURPOSE: Motivational Interviewing (MI) is used to help patients change their behaviors. We sought to determine if physician use of specific MI techniques increases patient satisfaction with the physician and perceived autonomy. METHODS: We audio-recorded preventive and chronic care encounters betwe...

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Bibliografiske detaljer
Main Authors: Pollak, Kathryn I., Alexander, Stewart C., Tulsky, James A., Lyna, Pauline, Coffman, Cynthia J., Dolor, Rowena J., Gulbrandsen, Pål, Østbye, Truls
Format: Artigo
Sprog:Inglês
Udgivet: 2011
Fag:
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC3363295/
https://ncbi.nlm.nih.gov/pubmed/22086809
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3122/jabfm.2011.06.110025
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