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Dutch healthcare reform: did it result in better patient experiences in hospitals? a comparison of the consumer quality index over time

BACKGROUND: In 2006, the Dutch hospital market was reformed to create a more efficient delivery system through managed competition. To allow competition on quality, patient experiences were measured using the Consumer Quality index (CQI). We study whether public reporting and competition had an effe...

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Detalhes bibliográficos
Main Authors: Ikkersheim, David E, Koolman, Xander
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2012
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3326705/
https://ncbi.nlm.nih.gov/pubmed/22443174
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-12-76
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