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Service quality of private hospitals: The Iranian Patients' perspective

BACKGROUND: Highly competitive market in the private hospital industry has caused increasing pressure on them to provide services with higher quality. The aim of this study was to determine the different dimensions of the service quality in the private hospitals of Iran and evaluating the service qu...

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Detalhes bibliográficos
Main Authors: Zarei, Asghar, Arab, Mohammad, Froushani, Abbas Rahimi, Rashidian, Arash, Ghazi Tabatabaei, S Mahmoud
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2012
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3306759/
https://ncbi.nlm.nih.gov/pubmed/22299830
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-12-31
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