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Service quality of private hospitals: The Iranian Patients' perspective

BACKGROUND: Highly competitive market in the private hospital industry has caused increasing pressure on them to provide services with higher quality. The aim of this study was to determine the different dimensions of the service quality in the private hospitals of Iran and evaluating the service qu...

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Autori principali: Zarei, Asghar, Arab, Mohammad, Froushani, Abbas Rahimi, Rashidian, Arash, Ghazi Tabatabaei, S Mahmoud
Natura: Artigo
Lingua:Inglês
Pubblicazione: BioMed Central 2012
Soggetti:
Accesso online:https://ncbi.nlm.nih.gov/pmc/articles/PMC3306759/
https://ncbi.nlm.nih.gov/pubmed/22299830
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-12-31
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