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The tip of an iceberg? A cross-sectional study of the general public's experiences of reporting healthcare complaints in Stockholm, Sweden
OBJECTIVES: To investigate the hypothesis that complaints of adverse events related to encounters with healthcare personnel are underreported and to identify barriers to filing such complaints. DESIGN: A cross-sectional study, where a questionnaire was sent to the respondents asking whether or not t...
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| Autores principales: | , , , |
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| Formato: | Artigo |
| Lenguaje: | Inglês |
| Publicado: |
BMJ Group
2012
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| Materias: | |
| Acceso en línea: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3269049/ https://ncbi.nlm.nih.gov/pubmed/22282539 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2011-000489 |
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