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Who learns from whom? Supporting users and developers of a major biodiversity e-infrastructure

Abstract. Support systems play an important role for the communication between users and developers of software. We studied two support systems, an issues tracker and an email service available for Scratchpads, a Web 2.0 social networking tool that enables communities to build, share, manage and pub...

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Detalhes bibliográficos
Main Authors: Brake, Irina, Duin, Daphne, de Velde, Isabella Van, Smith, Vincent S., Rycroft, Simon D.
Formato: Artigo
Idioma:Inglês
Publicado em: Pensoft Publishers 2011
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3234438/
https://ncbi.nlm.nih.gov/pubmed/22207813
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3897/zookeys.150.2191
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