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More Than Words: Patients' Views on Apology and Disclosure When Things Go Wrong in Cancer Care

OBJECTIVE: Guidelines on apology and disclosure after adverse events and errors have been in place for over five years. This study examines whether patients consider recommended responses to be appropriate and desirable, and whether clinicians' actions after adverse events are consistent with r...

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Detalhes bibliográficos
Main Authors: Mazor, Kathleen M., Greene, Sarah M., Roblin, Douglas, Lemay, Celeste A., Firneno, Cassandra L., Calvi, Josephine, Prouty, Carolyn D., Horner, Kathryn, Gallagher, Thomas H.
Formato: Artigo
Idioma:Inglês
Publicado em: 2011
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3214230/
https://ncbi.nlm.nih.gov/pubmed/21824739
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.pec.2011.07.010
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