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Telephone triage by nurses in primary care out-of-hours services in Norway: an evaluation study based on written case scenarios

BACKGROUND: The use of nurses for telephone-based triage in out-of-hours services is increasing in several countries. No investigations have been carried out in Norway into the quality of decisions made by nurses regarding our priority degree system. There are three levels: acute, urgent and non-urg...

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Detalhes bibliográficos
Main Authors: Hansen, Elisabeth Holm, Hunskaar, Steinar
Formato: Artigo
Idioma:Inglês
Publicado em: BMJ Group 2011
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3088408/
https://ncbi.nlm.nih.gov/pubmed/21262792
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjqs.2010.040824
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