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Understanding what matters to patients – identifying key patients' perceptions of quality
OBJECTIVES: To demonstrate a statistical method to enable the identification of key drivers of quality from a patient perspective that can be used by service providers to help drive improvement. DESIGN: Cross-tabulation, Chi-square analysis and Cramer's V calculation using SPSS software of NHS...
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| Main Authors: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Royal Society of Medicine Press
2010
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2984338/ https://ncbi.nlm.nih.gov/pubmed/21103095 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1258/shorts.2009.100028 |
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