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Ambulatory health service users' experience of waiting time and expenditure and factors associated with the perception of low quality of care in Mexico

BACKGROUND: A principal reason for low use of public health care services is the perception of inferior quality of care. Studying health service user (HSU) experiences with their care and their perception of health service quality is critical to understanding health service utilization. The aim of t...

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Detalhes bibliográficos
Main Authors: Sauceda-Valenzuela, Alma Lucila, Wirtz, Veronika J, Santa-Ana-Téllez, Yared, de la Luz Kageyama-Escobar, Maria
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2010
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Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC2903586/
https://ncbi.nlm.nih.gov/pubmed/20573225
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-10-178
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