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Responsive Consumerism: Empowerment in Markets for Health Plans

Context: American health policy is increasingly relying on consumerism to improve its performance. This article examines a neglected aspect of medical consumerism: the extent to which consumers respond to problems with their health plans. Methods: Using a telephone survey of five thousand consumers...

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Autori principali: Elbel, Brian, Schlesinger, Mark
Natura: Artigo
Lingua:Inglês
Pubblicazione: Blackwell Publishing Inc 2009
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Accesso online:https://ncbi.nlm.nih.gov/pmc/articles/PMC2881453/
https://ncbi.nlm.nih.gov/pubmed/19751285
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1468-0009.2009.00574.x
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