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Health care competition, strategic mission, and patient satisfaction: research model and propositions

PURPOSE: In all industries, competition among businesses has long been encouraged as a mechanism to increase value for patients. In other words, competition ensures the provision of better products and services to satisfy the needs of customers This paper aims to develop a model that can be used to...

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Detalhes bibliográficos
Main Authors: Rivers, Patrick A., Glover, Saundra H.
Formato: Artigo
Idioma:Inglês
Publicado em: 2008
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC2865678/
https://ncbi.nlm.nih.gov/pubmed/19579575
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