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A Comparison of Usability Evaluation Methods: Heuristic Evaluation versus End-User Think-Aloud Protocol – An Example from a Web-based Communication Tool for Nurse Scheduling

We evaluated a web-based communication tool for nurse scheduling using two common usability evaluation methods, heuristic evaluation and end-user think aloud protocol. We found that heuristic evaluation performed by human-computer interaction (HCI) experts revealed more general interface design prob...

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Detalhes bibliográficos
Main Authors: Yen, Po-Yin, Bakken, Suzanne
Formato: Artigo
Idioma:Inglês
Publicado em: American Medical Informatics Association 2009
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC2815403/
https://ncbi.nlm.nih.gov/pubmed/20351946
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