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General practitioners’ experiences of patients’ complaints: qualitative study
OBJECTIVE: To examine how general practitioners experience patients’ complaints. SETTING: General practices in Lambeth, Southwark, and Lewisham health authority. PARTICIPANTS: Representative sample of 30 general practitioners who had had complaints made against them under either the old or new compl...
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| Main Authors: | , |
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| Format: | Artigo |
| Language: | Inglês |
| Published: |
British Medical Journal
1999
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| Subjects: | |
| Online Access: | https://ncbi.nlm.nih.gov/pmc/articles/PMC28140/ https://ncbi.nlm.nih.gov/pubmed/10364121 |
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