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ARE COMARISONS OF CONSUMER SATISFACTION ACROSS PROVIDERS BIASED BY NON-RESPONSE OR CASEMIX DIFFERENCES?
OBJECTIVE: To examine how consumer satisfaction ratings differ between mental health providers and to determine if comparison of ratings between providers is biased by differences in survey response rates or characteristics of consumers served. METHODS: Secondary analysis of routinely mailed consume...
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| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
2009
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| Online Zugang: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2804850/ https://ncbi.nlm.nih.gov/pubmed/19114573 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1176/appi.ps.60.1.67 |
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