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Quality of clinical aspects of call handling at Dutch out of hours centres: cross sectional national study
Objective To assess the quality of telephone triage by following the consecutive phases of its care process and the quality of the clinical questions asked about the patient’s clinical condition, of the triage outcome, of the content of the home management advice, and of the safety net advice given...
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| Main Authors: | , , , , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BMJ Publishing Group Ltd.
2008
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2769520/ https://ncbi.nlm.nih.gov/pubmed/18790814 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmj.a1264 |
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