Outpatient Satisfaction: The Role of Nominal versus Perceived Communication

OBJECTIVE: To examine the simultaneous associations of parent and coder assessments of communication events with parent satisfaction. STUDY SETTING: Five hundred twenty-two pediatrician–patient encounters. STUDY DESIGN: Parents reported on post-visit satisfaction with care and whether four communica...

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Bibliografiske detaljer
Main Authors: Beckett, Megan K, Elliott, Marc N, Richardson, Andrea, Mangione-Smith, Rita
Format: Artigo
Sprog:Inglês
Udgivet: Blackwell Science Inc 2009
Fag:
Research and Methods Briefs
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC2754557/
https://ncbi.nlm.nih.gov/pubmed/19656231
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1475-6773.2009.01001.x
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