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Nursing: A Key To Patient Satisfaction

Patient satisfaction is receiving greater attention as a result of the rise in pay-for-performance (P4P) and the public release of data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. This paper examines the relationship between nursing and patient satisfac...

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Detalles Bibliográficos
Main Authors: Kutney-Lee, Ann, McHugh, Matthew D., Sloane, Douglas M., Cimiotti, Jeannie P., Flynn, Linda, Neff, Donna Felber, Aiken, Linda H.
Formato: Artigo
Idioma:Inglês
Publicado: 2009
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Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC2718727/
https://ncbi.nlm.nih.gov/pubmed/19525287
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1377/hlthaff.28.4.w669
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