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Receptionists' experiences of occupational violence in general practice: a qualitative study

BACKGROUND: The significance of occupational violence in general practice is well established, but research has focused almost exclusively on the experiences of GPs. Only limited research has examined the role of general practice receptionists despite their acknowledged vulnerability to violent pati...

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Detalhes bibliográficos
Main Authors: Magin, Parker, Joyce, Terry, Adams, Jon, Goode, Susan, Cotter, Georgina
Formato: Artigo
Idioma:Inglês
Publicado em: Royal College of General Practitioners 2009
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC2714781/
https://ncbi.nlm.nih.gov/pubmed/22751233
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp09X453783
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