Does Doctor–Patient Communication Affect Patient Satisfaction with Hospital Care? Results of an Analysis with a Novel Instrumental Variable

OBJECTIVE: To determine the relationship between physicians’ communication behaviors and patients’ overall satisfaction with hospital care using a novel instrumental variable to address possible confounding of this association by patient attributes. DATA SOURCES/STUDY SETTING: Administrative records...

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Detalhes bibliográficos
Main Authors: Clever, Sarah L, Jin, Lei, Levinson, Wendy, Meltzer, David O
Formato: Artigo
Idioma:Inglês
Publicado em: Blackwell Science Inc 2008
Assuntos:
Healthcare Organizational Performance Measures
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC2653895/
https://ncbi.nlm.nih.gov/pubmed/18459954
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1475-6773.2008.00849.x
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