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Chatting behavior and patient satisfaction in the outpatient encounter.
Communication studies suggest that patient sociodemographic factors are embedded within medical encounters and impact patient expectations, judgments, and outcomes, such as satisfaction. Physician chatting has been suggested as one way to enhance patient satisfaction; however, little is known about...
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| Main Authors: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
National Medical Association
2004
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2640657/ https://ncbi.nlm.nih.gov/pubmed/15160982 |
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