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Apologies and Medical Error
One way in which physicians can respond to a medical error is to apologize. Apologies—statements that acknowledge an error and its consequences, take responsibility, and communicate regret for having caused harm—can decrease blame, decrease anger, increase trust, and improve relationships. Important...
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| Format: | Artigo |
| Jezik: | Inglês |
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Springer-Verlag
2008
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| Online dostop: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2628492/ https://ncbi.nlm.nih.gov/pubmed/18972177 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/s11999-008-0580-1 |
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