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Using Global Ratings of Health Plans to Improve the Quality of Health Care
Global ratings, such as those based on consumer satisfaction, are a commonly used form of report on the performance of health plans and providers. A simple averaging of the global rating by plan members leads to a problem: it gives a plan greater incentives to improve services used by low-cost membe...
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| Main Authors: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
2008
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| Assuntos: | |
| Acceso en liña: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2577315/ https://ncbi.nlm.nih.gov/pubmed/18571751 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.jhealeco.2008.05.004 |
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