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Experience‐based design: from redesigning the system around the patient to co‐designing services with the patient
Involving patients in service improvement and listening and responding to what they say has played a key part in the redesign of healthcare processes over the past five years and more. Patients and users have attended stakeholder events, participated in discovery interviews, completed surveys, mappe...
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| Main Authors: | , |
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| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
BMJ Group
2006
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| Fag: | |
| Online adgang: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2565809/ https://ncbi.nlm.nih.gov/pubmed/17074863 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/qshc.2005.016527 |
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