Llwytho...

Informal complaints procedure in general practice: first year's experience.

OBJECTIVE--To evaluate the first year's experience of an informal patient complaints system that encourages extensive patient participation. DESIGN--Audit of an informal complaints procedure. SETTING--The Marylebone Health Centre, London. SUBJECTS--39 complaints received over the audit period....

Disgrifiad llawn

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awduron: Pietroni, P. C., de Uray-Ura, S.
Fformat: Artigo
Iaith:Inglês
Cyhoeddwyd: BMJ Group 1994
Pynciau:
Mynediad Ar-lein:https://ncbi.nlm.nih.gov/pmc/articles/PMC2540519/
https://ncbi.nlm.nih.gov/pubmed/8019313
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