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Using a Malcolm Baldrige framework to understand high‐performing clinical microsystems
BACKGROUND, OBJECTIVES AND METHOD: The Malcolm Baldrige National Quality Award (MBNQA) provides a set of criteria for organisational quality assessment and improvement that has been used by thousands of business, healthcare and educational organisations for more than a decade. The criteria can be us...
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| Main Authors: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BMJ Group
2007
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| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2464977/ https://ncbi.nlm.nih.gov/pubmed/17913773 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/qshc.2006.020685 |
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