Patient assessments of a hypothetical medical error: effects of health outcome, disclosure, and staff responsiveness

OBJECTIVE: To assess whether patients' perceptions of a hypothetical medical error are influenced by staff responsiveness, disclosure of error, and health consequences of the error. DESIGN: Hypothetical scenario describing a medication error submitted by mail. Three factors were manipulated at...

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Main Authors: Cleopas, A, Villaveces, A, Charvet, A, Bovier, P A, Kolly, V, Perneger, T V
Format: Artigo
Jezik:Inglês
Izdano: BMJ Group 2006
Teme:
Original Article
Online dostop:https://ncbi.nlm.nih.gov/pmc/articles/PMC2464838/
https://ncbi.nlm.nih.gov/pubmed/16585116
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/qshc.2005.015602
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