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Does delayed measurement affect patient reports of provider performance? Implications for performance measurement of medical assistance with tobacco cessation: A Dental PBRN study
BACKGROUND: We compared two methods of measuring provider performance of tobacco control activities: immediate "exit cards" versus delayed telephone follow-up surveys. Current standards, e.g. HEDIS, use delayed patient measures that may over or under-estimate overall performance. METHODS:...
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Main Authors: | , , , , , , , |
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Format: | Artigo |
Jezik: | Inglês |
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BioMed Central
2008
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Online dostop: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2405777/ https://ncbi.nlm.nih.gov/pubmed/18466617 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-8-100 |
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