Performing continuous quality improvement for a digital health sciences library through an electronic mail analysis.

BACKGROUND: The goal of this prospective, cross-sectional study was to determine the user demographics of a digital health sciences library (DHSL), motives for use, the nature of users information requests, and success rate in finding answers. METHODS: The content of 500 consecutive electronic mail...

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Bibliografiske detaljer
Main Authors: D'Alessandro, D M, Qian, F, D'Alessandro, M P, Ostrem, S F, Choi, T A, Erkonen, W E, Galvin, J R
Format: Artigo
Sprog:Inglês
Udgivet: 1998
Fag:
Research Article
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC226456/
https://ncbi.nlm.nih.gov/pubmed/9803305
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