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“Could this Be Something Serious?”: Reassurance, Uncertainty, and Empathy in Response to Patients’ Expressions of Worry

BACKGROUND: Previous work suggests that exploration and validation of patients’ concerns is associated with greater patient trust, lower health care costs, improved counseling, and more guideline-concordant care. OBJECTIVE: To describe physicians’ responses to patients’ worries, how their responses...

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Main Authors: Epstein, Ronald M., Hadee, Taj, Carroll, Jennifer, Meldrum, Sean C., Lardner, Judi, Shields, Cleveland G.
Formato: Artigo
Idioma:Inglês
Publicado: Springer-Verlag 2007
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Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC2219845/
https://ncbi.nlm.nih.gov/pubmed/17972141
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/s11606-007-0416-9
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