Epstein, R. M., Hadee, T., Carroll, J., Meldrum, S. C., Lardner, J., & Shields, C. G. (2007). “Could this Be Something Serious?”: Reassurance, Uncertainty, and Empathy in Response to Patients’ Expressions of Worry. Springer-Verlag.

Epstein, Ronald M., Taj Hadee, Jennifer Carroll, Sean C. Meldrum, Judi Lardner, ja Cleveland G. Shields. “Could This Be Something Serious?”: Reassurance, Uncertainty, and Empathy in Response to Patients’ Expressions of Worry. Springer-Verlag, 2007.

Epstein, Ronald M., et al. “Could This Be Something Serious?”: Reassurance, Uncertainty, and Empathy in Response to Patients’ Expressions of Worry. Springer-Verlag, 2007.