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Respecting the subjective: quality measurement from the patient's perspective
An unhappy patient suggests poor quality care, but Glyn Elwyn and colleagues point out that using measures of satisfaction to assess health providers is not without problems
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| Main Authors: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
BMJ Publishing Group Ltd.
2007
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC2078653/ https://ncbi.nlm.nih.gov/pubmed/18007003 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmj.39339.490301.AD |
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